DOUBLETREE BY HILTON OTTAWA DOWNTOWN, Ottawa – Your ideal downtown stay
Hotel Overview
Novotel Ottawa - 4-star downtown hotel near Parliament and Rideau Shopping Centre
Novotel Ottawa is a 4-star hotel located in downtown Ottawa, a short walk from Parliament and across the street from the Rideau Shopping Centre, which includes one of the few Nordstrom stores in Canada. The hotel is steps away from the Byward Market, Shaw Centre, and the University of Ottawa. Amenities include an indoor heated pool, a fitness center, and a restaurant serving local craft beers, wines, and house-made cocktails. The hotel adheres to Ottawa Public Health guidelines and offers accessible guest rooms with standard amenities plus additional features. Sustainability initiatives include recycling programs, energy-efficient practices, and support for local suppliers.
Additional perks of the hotel
Dedicated onsite Banquet Coordinator for events
Complimentary high-speed wired and WiFi internet
Executive Rooms with upgraded amenities, including bathrobes and Nespresso machines
Digital service platform (DGstay) for guest convenience
GreenKey Certification and sustainability programs
Lost & found logging system (Foundit)
Staff training on accessibility standards
Rooms
Novotel Ottawa offers modern, spacious rooms with King or Double beds, en-suite bathrooms, flat-screen TVs, and ergonomic workspaces. All rooms include a laptop-size safe, mini cooler, coffee machine, and air conditioning. Executive Rooms feature upgraded bathroom amenities, complimentary bottled water, and Nespresso machines. Accessible rooms provide standard amenities plus additional accessibility features. Rooms with two beds can accommodate up to four guests.
Other conveniences
Windows that open for fresh air
Tea and coffee facilities
Hair dryer and MP3 alarm clock
Complimentary local calls in Executive Rooms
Recycling bins in guest rooms
Porcelain coffee cups and glass water glasses
Compostable take-out containers in food service
Choose Your Room
Room Rates & Availability Tracker
Transportation Tips
Transportation Options
Amenities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Security
- Luggage storage
- Lift
- Currency exchange
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Pet amenities available
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
Spa & Leisure
- Indoor swimming pool
- Sun loungers
Room features
- Air conditioning
- Heating
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Hotel Location
Guest Reviews & Ratings
I had a mixed experience at the hotel. The rooms were very nice, albeit a bit close to the dumpsters, offering new carpets, comfy beds, and essential amenities. The staff at the check-in desk were incredibly helpful and friendly, even letting us check in early. However, some service issues like room cleaning timing and honesty about gym access were noticeable.
The hotel is in a convenient location in the heart of Ottawa downtown, right across from CF Rideau shopping center and Byward Market. The rooms are small but clean and comfortable, with a single king bed and a small pullout sofa. The staff is friendly and knowledgeable, although better education on accommodations could enhance the service. The dining options are excellen with grilled steaks, but more selection would be appreciated. The hotel facilities are well-maintained, offering dry cleaning, laundry services, a welcome drink, and pet amenities.
The hotel offers clean, bright rooms with a folded chair, although the morning cleaning staff presence in the hallway could be quite noticeable. The service was pleasant and accommodating, with staff responding promptly to requests. The great location, within walking distance to downtown Ottawa attractions and a shopping center, makes it a convenient choice. The dining experience was a mix of very good options but with some higher prices. Overall, a comfortable stay with a few areas to be mindful of when booking.
I must say, the hotel had some ups and downs. The room was really nice but had some issues with the newfangled table lamps. It was small but very clean. The service was exceptionally friendly, but there were some minor hiccups at check-in. The location was great, especially for seeing all the attractions. The dining experience was good but a little overpriced for what you get.
I had a mixed experience at the hotel. The rooms were recently renovated, clean, and comfortable, but quite small for two people with luggage, which was a bit challenging since I was spending more time in the room due to early pregnancy. The service was friendly and helpful, making my stay pleasant, but the dining options were overpriced and not to my taste. The location was fantastic, right across from popular attractions, although some noise issues were noticeable. Overall, a decent stay with some ups and downs.
The hotel location is excellent, within walking distance to many attractions, but the rooms are small for a family of four. The service is professional and efficient, and the dining experience could be improved. The facilities are adequate for a comfortable stay.
The hotel was very clean and nice, with comfortable beds and blankets, but the beds were a bit small for 4 adults. The service was super friendly and very helpful, although some amenities were not available. The location is absolutely perfect, offering easy access to local sightseeing and shopping, making it ideal for touring Ottawa. The dining options were overpriced and not exceptional, lacking a warning about parking costs. Overall, a great stay with minor drawbacks.
My stay at the hotel was a mixed experience. The rooms, although very nice and clean, felt cramped due to excessive furniture, but the staff was quick to accommodate my request for a room change to a more comfortable space with lower humidity levels. The service was exceptional, with friendly and professional staff who even prepared personalized omelettes and oatmeals for us. The location was fantastic, close to many attractions and shopping areas, although the surroundings could have been cleaner. The dining was satisfactory, offering good food without significant wait times, but slightly pricey compared to the expected value.
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